The Shortlist
- Support copilots to cut average handle time.
- Document classification & extraction to process forms/contracts.
- Lead scoring that adapts to seasonality.
- Inventory forecasting to reduce stock‑outs.
- Anomaly detection for payments/fraud.
- Search & RAG over your private documents.
- Meeting summarization with action items.
Implementation Tips
- Start with a small gold‑labeled dataset; expand iteratively.
- Measure business KPIs, not just model metrics.
- Prioritize privacy, data minimization, and human‑in‑the‑loop.
Governance
- Maintain a model registry, prompt/version control, and audit logs.
- Define fallback behavior when confidence is low.
Author
solutionsmentors_bm3svn